At MIK Travel & Tours, we respect the privacy of our valued customers and are committed to protecting their personal information. We ensure that we collect only the information that is relevant and necessary to process bookings and provide travel-related services. This Privacy Policy explains how we collect, use, and safeguard your information during your interaction with our website, WhatsApp, and other communication channels.

1. Collection of Personal Information

We collect personal information primarily when you contact us to inquire about our services or make a booking through our website, WhatsApp, email, phone, or online forms. The information collected may include your name, contact details, email address, physical address, passport details, payment or credit card information, travel requirements, and referral source.

By submitting your information, you consent to MIK Travel & Tours using it solely to process your booking accurately and efficiently.

2. Use of Information

Any personal information collected is used to:

• Process bookings and travel arrangements

• Verify payment and transaction details

• Communicate booking confirmations and service updates

• Provide customer support and related services

This information may also be used for internal auditing, research, and activities aimed at improving our website performance and service quality.

3. Privacy of Your Information

All personal information provided by customers, including name, address, email ID, and payment details, is treated as confidential. MIK Travel & Tours does not sell, rent, or disclose customer information to any third party, except where such disclosure is essential to complete your booking (such as airlines, hotels, embassies, or payment processors).

Before sharing any information, we ensure that third parties comply with strict confidentiality and data protection standards.

4. Legal Disclosure of Information

We may disclose personal information if such disclosure is required to protect the rights, property, or safety of MIK Travel & Tours, or if required to comply with legal obligations, court orders, or government regulations.

5. Non-Personal Information

MIK Travel & Tours may collect non-personal data through website logs, cookies, and third-party analytics tools. This information is used solely to analyze website traffic, user behavior, and to improve website content, features, and overall user experience.

6. Opt-Out Policy

Visitors and customers have the option to opt out of receiving marketing communications, newsletters, or promotional messages. If you do not wish to receive such communications, you may inform us via email or WhatsApp at any time.

7. Contests and Surveys

From time to time, MIK Travel & Tours may conduct surveys, promotions, or contests. Participation is entirely voluntary. If such activities are conducted in collaboration with third-party sponsors, participants will be informed in advance regarding the use of their personal information. Participation is at the customer’s sole discretion.

8. Secured Transactions

To maintain data accuracy and prevent unauthorized access, all transactions are processed through secure systems. MIK Travel & Tours uses appropriate technical safeguards such as encryption, secure servers, and firewalls to protect sensitive information, including payment details.

MIK TRAVEL & TOURS
Professional | Reliable | Trusted
Dubai – UAE